Legal

Terms & Conditions

Last updated: April 2026

These terms govern the relationship between Inihcrats ("we", "us", "I") and any client or individual ("you") who engages our services. By commissioning work or making a payment, you agree to these terms.

Inihcrats is a sole trader service operated by Chris, based in the United Kingdom.

1. Services

Inihcrats provides bespoke web design, front-end development, brand identity, and audio production services. The specific scope of work for each project is agreed in writing before any work begins — typically via a project brief or signed proposal.

We work with a maximum of six clients at any one time. This is an intentional policy to ensure every project receives full attention. Acceptance of a project is at our sole discretion.

2. Quotes & Pricing

All quotes are flat fees based on the agreed scope. Our pricing is not time-based — you pay for the defined deliverables, not the hours we spend on them.

Quotes are valid for 30 days from the date of issue. Any changes to scope after a quote is accepted may result in a revised price, which will be agreed in writing before additional work proceeds.

Prices are quoted in pounds sterling (GBP) and are exclusive of VAT where applicable.

3. Payment

Payment is structured as follows:

50% deposit is due before any work begins. This secures your place in the schedule.
50% balance is due on project completion, before the final files or live site are handed over.

For ongoing services (retainers, managed hosting, social media management), payment is due monthly in advance.

Ad-hoc work outside a retainer or free update period is charged at £200 per day, with a minimum charge of half a day (£100). Ad-hoc work is invoiced on completion.

Invoices are payable within 14 days of issue. Late payments may result in work being paused until the outstanding balance is cleared. We reserve the right to charge statutory interest on overdue invoices in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

The deposit is non-refundable once work has commenced.

4. Free Update Periods

Each website package includes a free update period following launch during which reasonable amends — text changes, image swaps, minor layout adjustments — are carried out at no extra charge:

Starter — 1 month
Business — 2 months
Professional — 3 months
Custom — 6 months

The free update period begins on the date the site goes live. It does not cover new pages, new features, or structural changes to the site — these are treated as new work and quoted accordingly.

5. Revisions During a Project

Each project includes a reasonable number of revision rounds as agreed at the outset. A revision is a set of consolidated changes provided in a single round of feedback — not a rolling series of individual requests.

Revisions that materially change the original brief, or that arise after a design or build stage has been signed off, may be treated as additional scope and quoted separately.

6. Client Responsibilities

You agree to:

Provide all required content (text, images, logos, brand assets) in a timely manner and in an agreed format.
Respond to requests for feedback or approval within a reasonable timeframe. Delays caused by late responses may push back the project timeline.
Ensure that any content you supply does not infringe third-party intellectual property rights, and that you hold the necessary licences for its use.
Provide accurate information throughout the project. We are not liable for issues arising from incorrect or incomplete information supplied by you.

If a project stalls for more than 60 days due to a lack of response or content from your side, we reserve the right to close the project. In this case the deposit is forfeited and any remaining work will be re-quoted if you wish to restart.

7. Intellectual Property

All design work, code, and creative output produced by Inihcrats remains our intellectual property until the final balance has been paid in full.

Upon receipt of final payment, ownership of the final deliverables transfers to you. This includes the website design and any custom code written specifically for your project.

We retain the right to display completed work in our portfolio and to reference your project in marketing materials, unless you request otherwise in writing.

Third-party assets used in your project (fonts, stock images, plugins, frameworks) are subject to their own licences. We will advise you of any licence requirements at the time of use.

8. Hosting & Domain

Where we manage your hosting or domain, we act as the service provider. Managed hosting is charged at £20 per month and covers deployment, uptime monitoring, and basic maintenance of the hosting environment.

Hosting fees are payable monthly in advance. If hosting payments lapse, the site may be taken offline until the account is brought up to date.

We use third-party hosting infrastructure (such as Cloudflare Pages). Whilst we take all reasonable care, we cannot guarantee 100% uptime and are not liable for outages caused by third-party providers.

If you choose to manage your own hosting, we will provide all necessary files and reasonable handover guidance, but ongoing technical support of your chosen infrastructure is your responsibility.

9. Retainers

Retainer agreements provide a set number of hours per month for ongoing support, updates, or development work. Unused hours do not roll over to the following month.

Retainers require a minimum commitment of one month and can be cancelled with 30 days' written notice.

10. Confidentiality

Both parties agree to keep confidential any sensitive information shared during the course of the project — including business plans, pricing strategies, client lists, and technical details — and not to disclose it to third parties without prior written consent.

This obligation does not apply to information that is publicly available, or that is required to be disclosed by law.

11. Limitation of Liability

Inihcrats will carry out all work with reasonable skill and care. However, we cannot guarantee that websites will be free from all defects, or that they will be compatible with every device, browser, or future software update.

Our total liability to you for any claim arising from our services is limited to the total fees paid by you for the specific project or service in question.

We are not liable for any indirect or consequential loss, loss of revenue, loss of data, or loss of business opportunity arising from our services or any delay in delivering them.

12. Termination

Either party may terminate a project by giving written notice. If you terminate a project after work has begun:

The deposit is non-refundable.
If work completed at the point of termination exceeds the deposit value, a further payment may be due for work carried out.
Any completed deliverables remain our property until any outstanding balance is settled.

If we terminate a project due to your breach of these terms (including non-payment), the same conditions apply.

13. Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We may update these terms from time to time. The current version will always be available on this page. Continued engagement with our services after any update constitutes acceptance of the revised terms.

15. Contact

If you have any questions about these terms, please get in touch: